01
Introduction
ORQILO (“ORQILO,” “we,” “us,” or “our”) provides an AI-powered career platform — an AI career operating system that helps you understand your current career position, define a target direction, identify gaps, and plan practical next steps. The platform includes AI resume building, resume and ATS analysis, role-tailored resume versions, market and salary research, career pivot comparison, Career Twin (“Qilo”) functionality, career path planning, interview preparation, a personal career workspace, account management, and subscription services (collectively, the “Service”).
This Privacy Policy explains how ORQILO collects, uses, stores, and protects personal information when you access or use the Service, and describes the choices available to you. It applies to information processed through our website, application, and related account services.
We have written this policy in plain English so that it can actually be read. By accessing or using the Service, you agree to the practices described in this Privacy Policy.
02
Information We Collect
We collect information only where it is reasonably necessary to provide, secure, and improve the Service. The information we may collect falls into the following categories.
A. Account Information
When you create and use an account, we may collect:
- Name
- Email address
- Profile information you choose to provide
- Authentication identifiers and session tokens
- Account preferences and settings
- Login-related information necessary for security
If you sign in through a third-party authentication provider, we may receive basic account information from that provider consistent with your choices and the provider’s permissions.
B. Career Information
ORQILO is built around your professional context. You may voluntarily provide information such as:
- Current job title and target job title
- Career goals and career preferences
- Industry and work experience
- Education, skills, certifications, and projects
- Professional achievements and other career-related details
C. Resume / CV Information
You may upload or paste resumes and CVs. These documents can contain your name, contact information, employment history, education, skills, certifications, projects, and other professional experience contained within the document. We process this information to provide the career services you request — for example, building, analysing, or tailoring a resume.
D. User-Generated Content
We may collect content you create while using the Service, including prompts and career questions, AI conversations, resume edits and versions, career plans and goals, feedback you submit, and documents you upload.
E. Usage Information
Like most online services, we may collect information about how the Service is accessed and used, including session information, device and browser information, IP address (and approximate location derived from it where applicable), and diagnostic information needed to operate and debug the Service.
03
Resume and Career Information
ORQILO may process resumes, CVs, professional profiles, career goals, skills, experience, and related career information in order to provide the features you use — such as resume building, ATS analysis, skill-gap analysis, and career roadmaps.
Please only upload information you have the right to provide, and avoid including sensitive personal information that is not necessary for the service you are requesting. The more accurate and relevant the information you provide, the more useful your ORQILO experience will be.
Some features are powered by external AI and cloud infrastructure. Where such providers are required to deliver a feature you request, your content may be processed by those service providers to the extent necessary, subject to applicable agreements and safeguards. We do not use your resume or career content for purposes unrelated to providing and improving the Service.
04
How We Use Your Information
We may use the information we collect to:
- Create, maintain, and secure your account
- Build, analyse, and tailor resumes and perform ATS analysis
- Provide career recommendations, career planning, Career Twin, and career path functionality
- Process AI requests you initiate and return results to your workspace
- Provide customer support and respond to your inquiries
- Process subscriptions and manage your plan status
- Maintain security, detect fraud or abuse, and diagnose technical issues
- Understand how the product is used in order to improve the Service
- Communicate important service updates
- Comply with legal obligations
05
AI and Automated Processing
ORQILO uses artificial intelligence and automated technologies to provide certain features, including resume building and rewriting, resume analysis, career recommendations, market research, career planning, and Career Twin insights. Some analysis is not AI-driven at all: your ATS score is calculated deterministically from measured properties of your resume rather than produced by a model.
When you use an AI feature, the relevant parts of your career profile or resume are sent to the AI provider serving that request so it can return a result. Providers are described in the Third-Party Services section below.
AI-generated content and recommendations are intended to assist your own judgment. They should not be treated as guaranteed employment, hiring, salary, promotion, or career outcomes, and they do not constitute professional, legal, or financial advice. You remain in control of what you submit, edit, and send to employers or other third parties.
07
Third-Party Services
ORQILO relies on third-party service providers to operate the platform. These fall into the following categories:
- Authentication, database, and hosting — to run your account and store your workspace
- AI model processing — to generate and analyse resume and career content you request
- Payment processing — to take subscription payments
- Job and market data sources — to return live listings and salary information
- An embedded LinkedIn profile-badge script, as described in the previous section
These providers process information on ORQILO’s behalf or under their own terms and privacy policies, and we engage only the providers reasonably necessary to operate the Service. You can review a provider’s own privacy policy on its website.
Payment Processing
If you subscribe to a paid plan — ORQILO Pro (₹99/month) or ORQILO Premium (₹199/month) — payment is completed through a third-party payment provider. Full payment card details are handled by that provider and never reach ORQILO’s servers; we keep only the minimum account and subscription-status information needed to manage your plan.
08
How We Share Information
We may share information:
- With service providers necessary to operate the platform (for example hosting, storage, AI processing, and payments)
- When required by law, regulation, legal process, or governmental request
- To protect the rights, safety, and security of users, ORQILO, or the public
- In connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality obligations
- With your consent or at your direction, where appropriate
ORQILO does not sell your personal information.
09
Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service, maintain your account, and provide the features you use — and to meet legal obligations, resolve disputes, enforce agreements, maintain security, and prevent abuse. When information is no longer needed, we delete it or de-identify it, consistent with applicable law and our operational requirements.
10
Data Security
ORQILO uses reasonable technical and organizational safeguards designed to protect personal information. These include encryption in transit, authentication and access controls, database rules that prevent one account from reading or modifying another’s data, and server-side checks on operations that affect your subscription or billing status.
No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security, and you use the Service at your own risk consistent with this policy.
11
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of, or object to, certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain information you provided
- Manage or opt out of marketing communications
You can review and update much of your information directly within your ORQILO workspace. To exercise any other right, contact us using the details in Section 16 and we will respond consistent with applicable law.
12
International Data Transfers
ORQILO and its service providers may process information in countries other than the country in which you reside. Where information is transferred across borders, we rely on reasonable safeguards appropriate to the transfer. If you have questions about how your information is handled in your region, contact us using the details below.
13
Children's Privacy
ORQILO is intended for individuals who are legally able to use the Service. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
14
Third-Party Links
The Service contains links to third-party websites and services — for example job listings, learning resources, and professional profiles. ORQILO does not control those third parties and is not responsible for their privacy practices. We encourage you to review the privacy policy of each service you visit.
15
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as the Service evolves or as legal or technical requirements change. When we make material changes, we will provide appropriate notice — for example, by updating the “Last updated” date at the top of this page or by notifying you through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
16
Contact Us
For privacy questions, concerns, or requests, contact us at:
ORQILO · orqilo.in — AI Career Operating System
We will acknowledge and respond to legitimate requests consistent with applicable law.